Job Title: Membership and Events Manager
Employer: MPA Group of Companies (MPA, MCPS, PMLL)
Status: Full-time
Place of work: Synergy House, 2nd Floor, 114-118 Southampton Row, London WC1B 5AA
Holiday entitlement: 25 days in each calendar year, three of which must be taken during the Christmas and New Year period when the office is closed
Salary: £DOE
Reporting to: The General Manager, MPA
Duties Member Services and Relationship Development
Working closely with the Senior Membership & Events Manager, carry out the MPA’s member services and administration functions for all of its members;
- Answer all enquiries regarding membership and act as first point of contact for information regarding member benefits
- Maintain MPA Membership Information and Databases
- Fulfil the administration and onboarding process for new members
- Fulfil the administration process for annual membership subscription renewals
- Activate membership attraction and retention
Events Delivery
- Working closely with the Senior Membership & Events Manager to deliver all MPA Group events, including but not limited to:
- Industry briefings and conferences such as MIDEM, The Great Escape
- Social events for members, such as showcases and the annual MPA Christmas Lunch for approx. 1,000 guests
- Coordinate and process event booking forms and payments, working with the Accounts Assistant
- Provide marketing content for all events
- Procure and review event feedback forms
- Book event travel and accommodation
Education & Training
- Working closely with the MPA GM deliver the MPA training and development programme, including but not limited to managing the:
- MPA Induction Course (4 per annum)
- MPA Intermediate Course
- Specialist Seminars
- Provide marketing content for all training courses
- Procure and review training feedback forms
- Oversee and manage all aspects of the administration of the following:
- MPA’s Richard Toeman Scholarship
- Tony Pool Award
Committee & Meeting Support:
Working with the MPA GM, CEO and committee chairs, fulfil all aspects of co-ordinating relevant committees, including;
- Scheduling meetings and booking rooms
- Create, compile and circulate agendas, briefing and meeting papers
- Ensure relevant meeting packs and sign in sheets are printed for the meetings
- Take and circulate minutes
- Prepare seating/table arrangements and refreshments
- Follow-up on action points raised
- Facilitate working groups around committee and board issues
Essential skills and person specification
- Significant experience of working in a membership or outward/client-facing role requiring engagement with industry executives of all levels
- A born networker with exceptional interpersonal skills and the ability to build strong and effective relationships to deliver the MPA’s strategy
- An extensive book of events and industry contacts, particularly in the area of music publishing
- Ability to work on multiple projects at any one time and prioritise workload accordingly
- Exceptional organisational skills and meticulous attention to detail
- Excellent written and verbal communication skills
- An outgoing, positive, can-do attitude
Application process
To apply, please send a CV and an accompanying cover letter to Lorna Greenwood: lorna.greenwood@mpagroup.com
Application deadline: 12:00pm (midday) Monday 3rd June
Interviews: TBC
Start date: As soon as possible
Equality & Diversity
The Music Publishers Association is a signatory to the Equality & Diversity Charter for Music and strives to be a fair and inclusive employer. We welcome applications from all backgrounds and appoint on merit.
As soon as possible
Equality & Diversity
The Music Publishers Association is a signatory to the Equality & Diversity Charter for Music and strives to be a fair and inclusive employer. We welcome applications from all backgrounds and appoint on merit.