Senior Membership and Events Manager

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Senior Membership and Events Manager
The Music Publishers Association
UK - London
Date Posted:
May 23rd 2019
The Music Publishers Association

Job Title: Senior Membership and Events Manager

Employer: MPA Group of Companies (MPA, MCPS, PMLL)

Status: Full-time

Place of work: Synergy House, 2nd Floor, 114-118 Southampton Row, London WC1B 5AA

Holiday entitlement: 25 days in each calendar year, three of which must be taken during the Christmas and New Year period when the office is closed

Salary: £DOE

Reporting to: General Manager, MPA

Duties Key tasks and responsibilities to be covered, with support from the Membership and Events Manager:

Membership Attraction and Retention

  • Drive expansion of the MPA membership through development of new and existing initiatives and strategies
  • Maximise membership retention and develop strategies for lapsed/non-renewals
  • Promote the importance of MPA membership at every opportunity
  • Build relationships with individuals across all levels of our member companies, encouraging take up of member services on offer
  • Oversee the administration and onboarding process for new members and annual membership subscription renewals

Member Services and Relationship Development

  • Proactively encourage an open dialogue with members to understand the issues they face and how the MPA can support industry needs
  • Monitor member satisfaction to ensure benefits are relevant and best serve the needs of the publishing community
  • Devise and run annual member satisfaction survey
  • Provide regular updates and reports on member feedback and satisfaction to the GM
  • Research, develop and roll out new member benefits, tools and services with input and guidance from the GM
  • Maintain regular, consistent contact with individuals from within all sectors of the membership, whether formally or informally, through face-to-face meetings, office visits, consultations, etc.

Events Development & Management

  • Plan, project manage and deliver all MPA Group events, whether standalone or in conjunction with other organisations, including but not limited to:
    • Industry briefings & conferences such as MIDEM, The Great Escape, PRS/MPA Publisher briefings
    • Social events for members, such as showcases and the annual MPA Christmas Lunch for approx. 1,000 guests
    • The annual MPA AGM & Summer Party
  • Produce the MPA’s Annual Events Calendar
  • Negotiate Event Supplier Contracts

Sponsorship Procurement

  • Develop sponsorship packages for MPA Group of Companies events; identify, negotiate and procure sponsorship


  • Produce and deliver the MPA’s outreach programme
  • Represent the MPA at internal and external industry events such as meetings, panels, tradeshows, receptions and other networking occasions
  • Forge new partnerships with organisations and individuals from within different sectors to further the MPA’s profile


  • Create, maintain and manage all budgets related to MPA Membership, Events and Outreach, working with the MPA Group finance team

Essential skills and person specification

  • Significant experience of working in a membership or outward/client-facing role requiring engagement with industry executives of all levels
  • A born networker with exceptional interpersonal skills and the ability to build strong and effective relationships to deliver the MPA’s strategy
  • An extensive book of events and industry contacts, particularly in the area of music publishing
  • Experience of working with and securing event sponsors
  • Knowledgeable and comfortable conversing about current industry affairs
  • Excellent presentation skills
  • Proven negotiation skills
  • Financial acumen
  • Ability to work on multiple projects at any one time and prioritise workload accordingly
  • Exceptional organisational skills and meticulous attention to detail
  • Excellent written and verbal communication skills
  • An outgoing, positive, can-do attitude

Application process

To apply, please send a CV and an accompanying cover letter to Lorna Greenwood:

Application deadline: 12:00pm (midday) Monday 3rd June

Interviews: TBC

Start date: As soon as possible

Equality & Diversity

The Music Publishers Association is a signatory to the Equality & Diversity Charter for Music and strives to be a fair and inclusive employer. We welcome applications from all backgrounds and appoint on merit.

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