Ticket agency Gigantic has teamed up with face value ticket resale platform Twickets as its official ticket resale partner.
The new service is integrated into the Gigantic online platform, meaning it will automatically search for tickets via Twickets when an event is sold out. Customers are then offered a direct click through to Twickets when tickets are available.
The partnership also allows Gigantic ticket holders who can no longer attend an event to sell unwanted tickets to other fans for face value through the Twickets resale platform. Twickets allows customers to trade tickets securely through their service, with payment and delivery all agreed upfront. This service is set to be developed further in the future with closer integration between Gigantic customer accounts and Twickets to offer a seamless service for fans wanting to sell on tickets.
Gigantic founder Mark Gasson said: “We're all about getting people into gigs they love and working with an ethical forward thinking company like Twickets means we can help more. As an ethical primary ticket seller, we’re delighted to be able to offer fans the chance to trade tickets securely, without the need to get ripped off by touts and the worst practices of the secondary ticketing market.
“Artists and managers can also be assured that we are directing their fans to a safe and secure platform to sell their tickets if required. Managers can be comforted in the fact that a ticket agent is involved in the entire process.”
Twickets founder Richard Davies added: “One of Twickets’ goals is to make it easier for music fans to resell tickets at face-value and not miss out on gigs at the hands of unscrupulous touts. Gigantic shares that same ethos and we are excited to be working with Mark and the team to help make the face value resale market a convenient, fair and safe place for all.”